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Strategy
User Feedback Prioritization Matrix
Rank feedback with the RICE framework — instantly.
Feedback items (RICE scoring)
| Feature | Reach | Impact (0.25–3) | Confidence % | Effort (person-mo) | RICE | |
|---|---|---|---|---|---|---|
| 450.0 | ||||||
| 393.8 | ||||||
| 160.0 |
Top priority
Highest RICE
Dark mode
Score
450.0
About this tool
RICE = (Reach × Impact × Confidence) ÷ Effort. Add feedback items with each dimension and see them auto-sorted by RICE score.
What it does
- •RICE scoring
- •Auto-sorted list
- •Editable inline
- •Top-priority callout
Use cases
- ★Product roadmapping
- ★Feature prioritization
- ★Backlog grooming
FAQ
How do I score impact?
3 = massive, 2 = high, 1 = medium, 0.5 = low, 0.25 = minimal (Intercom's original scale).
What confidence should I use?
100% = certain, 80% = high, 50% = medium. Anchor to evidence, not gut feel.